Frequently Asked Questions

Everything you need to know about your recovery footwear journey.

What makes OOFOS different from normal athletic shoes?

OOFOS are powered by OOfoam technology, which absorbs 37% more impact than traditional footwear foam, reducing stress on your feet, knees, and lower back.

How do I find the right size for my OOFOS?

OOFOS generally run true to size. If you are a half-size, we recommend sizing down for women and sizing up for men to ensure the best fit for our patented footbed.

Can I wash my OOFOS footwear?

Yes, OOFOS are machine washable. We recommend using cold water and mild soap. To dry, simply let them air dry in a shaded area; do not put them in the dryer or expose them to high heat.

What is your return policy?

We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return your items for a full refund within 30 days of the delivery date, provided they are in good condition.

How long does shipping typically take?

Standard shipping usually takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do OOFOS come with a warranty?

Yes, every pair of OOFOS purchased from our website or authorized retailers is covered by a 6-month limited warranty against manufacturer defects.